Mr. Golden Chicken – Privacy Policy

Last Updated: October 2025

Welcome to Mr. Golden Chicken! Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.

1. Information We Collect

We collect information to provide better services and enhance your ordering experience.

a. Information You Provide Directly

When you place an order, register for an account, contact us via forms or WhatsApp, or subscribe to our offers or newsletters, we may collect:

  • Full name
  • Mobile number
  • Email address
  • Delivery address
  • Payment details (processed securely through third-party gateways)
  • Feedback or messages you share

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • Your device type, browser, and operating system
  • IP address and general location (city-level)
  • Pages viewed, time spent, and actions taken
  • Cookies and similar technologies (for improving user experience)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate updates and order confirmations
  • Respond to your queries or complaints
  • Improve website performance and customer experience
  • Send offers, discounts, or promotional updates (only if you opt-in)
  • Maintain internal records for quality and legal compliance

We never sell or rent your personal information to anyone.

3. Cookies

Cookies are small data files stored on your browser to improve your experience. We use cookies to:

  • Remember your preferences and cart items
  • Analyze website traffic
  • Offer a personalized experience

You can disable cookies anytime in your browser settings, though some features may not work properly.

4. Data Sharing and Disclosure

We only share your data with:

  • Trusted delivery partners (to fulfill your order)
  • Payment gateways (for secure payment processing)
  • Service providers (for analytics, email, or hosting support)

All such partners are bound by confidentiality and data protection obligations. We may disclose information if required by law or government authorities.

5. Data Security

We take reasonable steps to protect your personal data using:

  • SSL (Secure Socket Layer) encryption
  • Secure hosting servers
  • Access control and regular system checks

However, no online platform is 100% secure. You share information at your own risk, but we do our best to safeguard it.

6. Your Rights

You have the right to:

  • Access or correct your personal information
  • Request deletion of your data (where legally permissible)
  • Opt out of promotional messages anytime
  • Withdraw consent for data use by contacting us

To exercise your rights, contact us at support@mrgoldenchicken.com

7. Third-Party Links

Our website may contain links to third-party platforms (e.g., payment gateways, delivery partners, or social media). We are not responsible for their privacy practices. Please review their policies separately before using those services.

8. Retention of Information

We retain your data only as long as necessary to:

  • Complete your orders
  • Fulfill legal and tax requirements
  • Improve our services

When no longer needed, your data is securely deleted or anonymized.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect data from minors. If we learn that we have collected such data, we delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be reflected with a new “Last Updated” date. Continued use of our website means you accept the updated policy.

11. Contact Us

For questions, feedback, or privacy-related requests, contact us at:

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